Acko Mobile Insurance: Claim, Price, Renewal, and Reviews

Acko Mobile Insurance

Acko mobile insurance is the insurance product of Acko General Insurance Private Limited, India, which provides security for mobile devices in the event of accidental and liquid damages.

Acko General Insurance Company was founded in 2016 in Mumbai, India. The company is more customer-centric, and offering the most affordable insurance policies for mobiles and other electronic devices as well.

Acko's mobile insurance is one of the newly-emerged, trustworthy insurance plans for whom are more likely to drop their mobile.

Acko Mobile Insurance Plan Features

ACKO offers a protection plan to cover physical damages, and screen breakage of your smartphone in case of an accident or unfortunate event of a mobile breakdown. The features of ACKO MOBILE INSURANCE are as follows.

• Easy claim process:Acko's claim process is designed to be quick, efficient, and hassle-free for its customers. You can report your claim online on the official website of ACKO or their mobile app.
• Online policy management: ACKO mobile insurance focuses on innovative technologies to offer their customers easy access, and management of policies online. You can manage your policy and make claims through their mobile app or website.
• Cashless repairs: In the event of a damage, you can get your phone repaired at any of their authorized service centers without having to pay any cash. You'll have to register your claim online. Once the claim is confirmed, you can go to the nearest authorized service center to get your smartphone repaired for FREE.
• No hidden charges: Acko's policy has no hidden charges except what you pay for the insurance only. Their mobile protection plan is one of the most transparent mobile insurance policies offered by many insurance companies in the market.
• Affordable premiums: Acko's mobile insurance premiums are competitively priced and offer good value for money. The price set by the company is very pocket-friendly to suit the needs of most middle-class Indian individuals.
• Wider coverage: Acko's insurance policy covers a wide range of mobile phones (brands), so you can choose a plan that covers your smartphone.

Benefits of Buying Acko Mobile Insurance

When buying a policy, the few most important things to be noted are the company's reputation, claim settlement ratio, etc.

In addition to this Acko has a lot more to offer its customers.

Buying Acko mobile insurance for your phone is worth the money.

See what benefits Acko has to offer you upfront.

1. Coverage for Damage: Physical damage is the most common cause of the higher price for the repair if the phone is damaged. 'Acko's Total Damage Protection Plan' covers your smartphone for physical and liquid damages- water spill, coffee, etc.
2. Cashless Repair Service: Cashless repair is the most advanced feature of acko mobile insurance providing peace of mind experience to the policyholders. If your phone is damaged, register your claim online, and choose the option for cashless repair at the authorized service center.
3. Doorstep Pick-up & Delivery Service: If you would not like to opt for cashless repair, you can select this option too. ACKO offers doorstep pick-up and delivery services across India. Once you register the incident online, the customer representative will collect and deliver your mobile to the address. The service is FREE of cost. No extra charges asked by the company.
4. Real-Time Online Tracking: You can track or check your policy claim development, and the progress of ongoing repair online via a mobile app and website. Login to your account and select the track option. And you are done. You'll see at what step your policy claim or repair is.
5. Complete Mobile Protection: Accidental and damage by liquor spills are two main reasons for mobile damage. Acko covers your phone for both types of damage. From body scratches to screen breakage to internal electronic parts failure due to liquid drop or spill.

Types of Acko Mobile Insurance

Acko mobile insurance comes in two different types or variants. You can purchase any one of the variants separately as per your requirements or need. The types are given below.

1. ACKO Total Damage Protection Plan

The name indicates its purpose and what it may protect. The plan covers accidental and liquid damages as well. If a screen replacement or complete phone restoration is required, the company will repair or replace it.

However, mobile theft, loss, and repair from unauthorized service centers are not qualified for the claim.

2. ACKO Mobile Screen Protection Plan

This policy is designed to provide coverage for damages to the screen of a mobile phone, which is one of the most commonly damaged parts of a phone. It includes accidental damage, cracks, and scratches to the device's screen.

Under this plan, you can avail of a free pickup and drop-step delivery service to repair your phone. Acko will pay for the repair or replacement of the screen. The claim process is hassle-free and customers can easily file their claims through the Acko app or website.

How to Buy ACKO Mobile Insurance Online?

Buying acko mobile insurance is very easy. You can buy it directly from Amazon like you buy other items. There is no any other option to buy it from somewhere else- Amazon is the only option for you.

Please Note- Acko does not sell insurance on their website. You'll have to buy it online on Amazon only.

To buy acko mobile insurance, follow these steps.

1. Choose The Brand & Model: Did you finalize which model and brand you want to buy? It's time to add extra security to the cart. Once you select your desired brand and model, scroll down the page. You will see the option to add a PROTECTION PLAN from there.
2. Add a Protection Plan: To the bottom of the plan, you will be given the option to add a protection plan. Click on 'Add a Protection Plan'.
3. Buy Now: Once you click on ADD button, the plan will be added to the cart. Click on the BUY button and make the payment for both items.

The price of acko mobile insurance varies depending on what brand and model you want to purchase, and how much it costs. You will see the price on amazon at the time of buying a smartphone. For example, if your phone costs between Rs. 10,000 to Rs. 15,000 rupees, the price will be Rs. 799 only.

ACKO has set up a price chart for each model currently running in the market. So, the price is depending on your choice, and what type of coverage you want.

Remember: Both- mobile and the insurance plan must be in the same cart and order to get it activated automatically. If you buy the plan in a separate order you'll have to activate it manually.

Activation: How to activate Acko mobile insurance?

There are two ways to activate the plan: automatic and manual. Customers who buy it from Amazon with mobile in the same order, do not need to do anything to activate it.

Those who purchase the plan separately have to activate it manually by visiting the official website of ACKO.

To activate manually, call Acko customer care or send an email with an invoice or do it yourself through the website.

For manual activation via the website, visit www.acko.com and follow the instructions.

Keep these items handy, IMEI number, registered mobile number and email address on Amazon, original invoice, purchase date, and photo of the mobile.

Once you complete the process, it takes 7 working days to be activated.

Acko Mobile Insurance Claim Process

Claim settlement is the most crucial part of an insurance policy. Every insurance company has its claim settlement ratio. The higher the claim settlement ratio better the insurance company and its policies are considered.

How to claim acko mobile insurance?

Acko's claim settlement and the process are comparatively straightforward.

If you have a mobile insurance policy with Acko, you can file a claim if your phone is damaged or broken. The process of filing a claim typically involves the following steps:

1. Go to the website of ACKO. Head to my policy section and log in with the registered mobile number.
2. Select the mobile plan and the model you need to repair.
3. Once you select the model, click on 'Repair' and answer the questions.
4. Select the settlement options: cashless repair, advance cash, or pick-up and drop service. Choose the appropriate option that is convenient for you.
5. Hang on tight your request is registered!

To request for the claim, or raise a request for a repair click here.

Acko Mobile Insurance Renewal

Acko's insurance policy renewal process is simple and accessible from anywhere via the online portal.

To renew acko mobile insurance plan, follow these steps:

1. Login to your Acko account: You will need to log in to your Acko account to renew your policy. You can do this through the Acko website or the Acko mobile app.
2. Navigate to the renewal section: Once you're logged in, look for the "Renew Policy" or "Renewal" section in your account.
3. Review policy details: Before renewing your policy, take a moment to review the policy details to make sure that the coverage and terms of your policy are still up-to-date.
4. Choose the payment method: Acko offers various payment options, including online payment through credit/debit cards, net banking, and other digital wallets. Choose the payment method that works best for you.
5. Complete the payment: Once you have chosen your payment method, complete the payment to renew your Acko mobile insurance policy.

If you face any issues or have any questions during the renewal process, you can contact Acko's customer support for assistance.

Acko Mobile Insurance Customer Care/Contact Number & Other Detail

• Acko mobile insurance contact number is : 1860 266 2258
• Email address: ecare@acko.tech
• Offcial website for all mobile insurance related queries: www.acko.com
• Official website to request for a repair or claim: www.acko.tech